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Cash Trace

Trace any payment from receipt through final application and reconciliation.

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Last synchronized Oct 7, 3:42 AM ETSources: Bank · Lockbox · AR ledger · Case system · RevenueOS Match EngineApplications above automatic threshold still require human approval

Payment

Check #85055

Hartwell Injury Group · received 2026-10-03 · Lockbox check

$18,850

Exception / Exception

Open ExceptionOpen Case

Cash journey

Select a stage for source, actor and evidence

Money breakdown

Payment amount: $18,850
Applied: $0
Unapplied: $18,850
Difference: $18,850

Balance check passed: applied + unapplied = received.

Owner / SLA

Owner: Aisha / AR
Age: 3 days
SLA: 0h left

Expected resolution: within the configured 72-hour exception window.

Why is money stuck?

Approval required

What we found: $18,850 remains unapplied.
Why: Payment amount does not fully align with expected settlement/application structure.
Confidence: 88% confidence
Suggested match: Case G-27310
Recommended action: RevenueOS recommends: Review and apply remaining $18,850.
Expected impact: Clear the exception and move payment toward reconciliation.

Match evidence

Confidence inputs in business terms. These are the facts checked, not model reasoning.

Case reference
No direct reference; inferred Case G-27310
Weak
Firm match
Payer Hartwell Injury Group is counsel of record on Case G-27310
Strong
Amount relationship
Payment $18,850 vs case open balance $110,600
Supporting
Settlement relationship
Settlement $185,000 on 2026-09-07; payment differs from settlement
Supporting
Date proximity
Received 26 days after settlement
Supporting
Historical payer behavior
4 prior Hartwell Injury Group payments applied cleanly
Supporting
Open balance
Case G-27310 shows $110,600 open
Supporting

Alternative candidates

Case	Firm	Open AR	Confidence
G-42447	Hartwell Injury Group	$86,600	62%
G-32277	Hartwell Injury Group	$96,400	60%
G-40413	Hartwell Injury Group	$114,400	57%

Source system timeline

Oct 3
LockboxLockbox feed: $18,850 from Hartwell Injury Group
Oct 3
LockboxLockbox imaging: Check #85055 image and remittance captured
Oct 4
RevenueOS$18,850 exception EX-1010 created · Settlement mismatch
Oct 7
RevenueOSException EX-1010 still unresolved

Matching decisions

EX-1010 · Settlement mismatchOpen

Manual review · 88% · Under review · Aisha / AR

Applications

Date	Case	Amount	Running applied	By
Nothing applied yet.
Remaining unapplied		$18,850

Audit trail

No entries for this filter.