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Promise Center
Monitor financial commitments, detect broken promises and trigger the right follow-up.
Last synchronized 2026-10-07 · 7:42 AM ET
This week · 2026-10-07 – next 6 days
30-day performance · promises due in the last 30 days
Broken promise · needs action today
ABC Legal · $42,000 · Case G-30695
Due 2026-10-06 (yesterday) · Payment detected: No · Promise reliability 64% · Owner Marcus Lee
BrokenHigh risk
RevenueOS recommends: SMS today · voice tomorrow if unanswered
- What we found
- $42,000 promised by Susan Young was not received by 2026-10-06.
- Why
- Historical promise reliability 64% (below 70%) · Due date passed 1 day ago with no payment detected
- Confidence
- High — no linked cash since 2026-09-29
- Impact
- $42,000 commitment back in recovery · Manager escalation — repeated broken promises
Promises · 25 · $695,500
Sorted by priority: status, then explainable risk, then amount| Priority | Firm | Case | Promised | Due Date | Days | Promised By | Channel | Reliability | Status | Payment Detected | Recommended Action | Owner |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| High | ABC Legal | G-30695 | $42,000 | 10/06 | 1d overdue | Susan Young | Human Call | 64% | Broken | No | SMS today · voice tomorrow if unanswered | Marcus Lee |
| High | ABC Legal | G-30921 | $25,000 | 09/09 | 28d overdue | James Kaplan | 64% | Broken | No | SMS today · voice tomorrow if unanswered | Jennifer Alvarez | |
| High | ABC Legal | G-30808 | $18,000 | 08/06 | 62d overdue | Susan Young | SMS | 64% | Broken | No | SMS today · voice tomorrow if unanswered | Priya Nair |
| Medium | Smith & Cole LLP | G-28491 | $68,500 | 09/15 | 22d overdue | Susan Miller | Human Call | 92% | Broken | No | SMS today · voice tomorrow if unanswered | Dana Whitfield |
| Medium | Hartwell Injury Group | G-27310 | $30,000 | 10/01 | 6d overdue | Thomas Alvarez | AI Call | 72% | Broken | No | Voice call today | Marcus Lee |
| Medium | Miller & Bennett | G-31486 | $24,000 | 10/03 | 4d overdue | Jennifer Vasquez | SMS | 91% | Partially Fulfilled | Yes · $20K | Clarify remaining payment date for $4,000 | Priya Nair |
| Medium | Carter & Morris | G-33407 | $26,500 | 10/07 | Due today | Karen Delgado | Human Call | 84% | Due | No | Monitor for payment today · no outreach before due | Marcus Lee |
| Low | Smith & Cole LLP | G-44921 | $28,000 | 10/07 | Due today | David Cole | SMS | 92% | Due | No | Monitor for payment today · no outreach before due | Jennifer Alvarez |
| High | ABC Legal | G-31373 | $46,500 | 10/10 | In 3d | James Kaplan | Human Call | 64% | Created | No | Send confirmation of commitment | Marcus Lee |
| Medium | Smith & Cole LLP | G-30582 | $54,500 | 10/09 | In 2d | David Cole | AI Call | 92% | Created | No | Send confirmation of commitment | Priya Nair |
| Medium | Redwood Law Group | G-32051 | $47,500 | 10/11 | In 4d | Patricia Jensen | SMS | 76% | Created | No | Send confirmation of commitment | Marcus Lee |
| Medium | Pemberton & Shaw | G-32616 | $43,500 | 10/12 | In 5d | Joseph Ingram | 93% | Created | No | Send confirmation of commitment | Dana Whitfield | |
| Medium | Smith & Cole LLP | G-30243 | $42,000 | 10/08 | In 1d | Susan Miller | 92% | Created | No | No aggressive recovery · monitor | Priya Nair | |
| Medium | Calloway Law Offices | G-33068 | $23,500 | 10/13 | In 6d | Mark Garcia | AI Call | 71% | Created | No | Send confirmation of commitment | Tom Becker |
| Medium | Calloway Law Offices | G-37136 | $15,000 | 10/20 | In 13d | Mark Garcia | 71% | Created | No | Send confirmation of commitment | Tom Becker | |
| Low | Westbrook Law | G-31599 | $30,000 | 09/20 | — | Joseph Fleming | Human Call | 73% | Fulfilled | No | No action — commitment fulfilled | Jennifer Alvarez |
| Low | Granite Trial Group | G-32729 | $30,000 | 09/09 | — | Steven Fleming | 75% | Fulfilled | No | No action — commitment fulfilled | Marcus Lee | |
| Low | Redwood Law Group | G-34085 | $21,500 | 09/13 | — | Patricia Jensen | SMS | 76% | Fulfilled | No | No action — commitment fulfilled | Marcus Lee |
| Low | Northgate Legal | G-33181 | $17,000 | 09/25 | — | David Carver | AI Call | 78% | Fulfilled | No | No action — commitment fulfilled | Aisha Grant |
| Low | Okafor & Reyes PC | G-32390 | $15,000 | 09/22 | — | Karen Hughes | SMS | 79% | Fulfilled | No | No action — commitment fulfilled | Tom Becker |
| Low | ABC Legal | G-31147 | $13,000 | 09/22 | — | Susan Young | AI Call | 64% | Fulfilled | No | No action — commitment fulfilled | Aisha Grant |
| Low | Smith & Cole LLP | G-30356 | $10,500 | 09/26 | — | David Cole | 92% | Fulfilled | No | No action — commitment fulfilled | Dana Whitfield | |
| Low | Miller & Bennett | G-33520 | $9,500 | 09/18 | — | Jennifer Vasquez | Human Call | 91% | Fulfilled | No | No action — commitment fulfilled | Priya Nair |
| Low | Smith & Cole LLP | G-30017 | $7,500 | 09/15 | — | David Cole | SMS | 92% | Fulfilled | No | No action — commitment fulfilled | Dana Whitfield |
| Low | Lakeside Injury Law | G-34537 | $7,000 | 09/17 | — | Jennifer Brooks | 86% | Fulfilled | No | No action — commitment fulfilled | Aisha Grant |
Total broken
5
Total dollars
$183,500
Oldest
62d
ABC Legal · PTP-503
Largest
$68,500
Smith & Cole LLP
Highest-risk firm
ABC Legal
3 broken · $85K
Most repeated
ABC Legal
3 broken promises
Example: Promised $50,000 · Received $40,000 → Partially Fulfilled · Residual $10,000 · Recommended: clarify remaining payment date.
- Clarify remaining payment date for $4,000
| Firm | Promises due | Kept | Broken | Partial | Reliability (90D) | Profile reliability (12M) | Trend |
|---|---|---|---|---|---|---|---|
| Hartwell Injury Group | 1 | 0 | 1 | 0 | 0% | 72% | Stable |
| ABC Legal | 4 | 1 | 3 | 0 | 25% | 64% | Deteriorating |
| Miller & Bennett | 2 | 1 | 0 | 1 | 50% | 91% | Stable |
| Smith & Cole LLP | 3 | 2 | 1 | 0 | 67% | 92% | Stable |
| Westbrook Law | 1 | 1 | 0 | 0 | 100% | 73% | Stable |
| Okafor & Reyes PC | 1 | 1 | 0 | 0 | 100% | 79% | Stable |
| Granite Trial Group | 1 | 1 | 0 | 0 | 100% | 75% | Stable |
| Northgate Legal | 1 | 1 | 0 | 0 | 100% | 78% | Stable |
| Redwood Law Group | 1 | 1 | 0 | 0 | 100% | 76% | Stable |
| Lakeside Injury Law | 1 | 1 | 0 | 0 | 100% | 86% | Stable |
Created→Confirmed→Due→FulfilledorBrokenorPartially FulfilledorDisputed
- Due tomorrow → no aggressive recovery
- Due today → monitor for payment
- Due passed, no payment → Broken
- Broken + SMS preferred → SMS today
- SMS unanswered → voice next day
- Strategic relationship → Relationship Manager
- Repeated broken promises → manager escalation
- Partial payment → clarify remaining payment date
Promise risk (Low / Medium / High) is explainable business logic — reliability, days to due, payment behavior, responsiveness, dispute status, amount and relationship trend — not a predictive model.
Ask GAIN · promises
Answers are computed from the live shared promise records.