Find the money

Revenue Leakage Intelligence

Identify where process, data and control failures are allowing revenue to escape.

Leakage scan 2026-10-07 · 6:00 AM ET

Leakage Identified

$1.58M

62 items · 30 shared with Money Finder

Potentially RecoverableCash

$1.12M

Expected ~$834.9K at current probabilities

Preventable LeakageForward-looking

$1.15M

Next quarter, if controls are added

Recovered

$318.4K

Last 90 days, realized

Under Investigation

$462.7K

Assigned or in recovery

New This Month

$866.5K

30 items since Oct 1

Value stagesIdentified $1.58MValidated $1.01MRecoverable $1.12MRecovered $318.4KStages overlap — they are not added together.

Revenue Assurance

RevenueOS has identified:

$1.12M

recoverable

Cash still collectible or applicable (recoverable + process-delayed items).

$1.15M

preventable future leakage

Projected next-quarter leakage the recommended controls would stop. Not cash on hand.

$452.6K

control exposure

Value behind skipped approvals or broken records. Fix the control first; not collectible as-is.

These three figures measure different things and are never summed into one "recoverable cash" number.

Leakage spotlight · Case G-28491

Case marked settled — AR still open

Validated

Open AR

$68,500

Payment received

$46,500

Residual

$68,500

Reason: Partial payment followed by missed promise and stalled recovery.

Smith & Cole LLP · settlement $115,000 · settled 2026-08-14

Case story

Leakage waterfall

Contractual value across all cases, minus each type of open leakage, minus AR that is simply still being collected, equals cash realized. Illustrative demo values derived from shared records.

Potential Revenue

$28.73M

− Operational Leakage

$1.03M

− Payment Leakage

$173.8K

− Write-Off / Adjustment Leakage

$32.6K

− Unresolved Exceptions

$342K

− Open AR in normal recovery (not leakage)

$16.82M

= Realized Revenue

$10.33M

Leakage categories

Control Failures$800.9K

29 cases/paymentsTrend: Rising (33 new in 14d)Recoverability: 86%

Settled + Open AR$282K

6 cases/paymentsTrend: Steady (2 new in 14d)Recoverability: 71%

Partial Payments$174K

6 cases/paymentsTrend: Steady (3 new in 14d)Recoverability: 73%

Unapplied Cash$141K

8 cases/paymentsTrend: Steady (4 new in 14d)Recoverability: 95%

Broken Promises$96K

3 cases/paymentsTrend: Steady (1 new in 14d)Recoverability: 41%

Dormant AR$83K

4 cases/paymentsTrend: Steady (2 new in 14d)Recoverability: 42%

Preventable vs recoverable

Not every leakage item is cash that can be recovered. Each open item has one primary class.

Recoverable Leakage

Cash that can still be collected or applied.

$684.7K

21 items

Process Issue

Cash is delayed by a broken step; fixing the step releases it.

$439.6K

32 items

Control Issue

An approval or check was skipped; value is at risk, not cash to chase.

$32.6K

3 items

Data Issue

Bad or missing records leave balances exposed.

$420K

6 items

Preventable Future Leakage

Forward-looking: what recommended controls would stop next quarter. Overlaps the classes above.

$1.15M

Leakage items

62 items · $1.58M. Click a row for the leakage story.

Leakage Type	Case	Firm	Amount	Detected	Cause	Confidence	Recoverability	Owner	Status	Recommended Action
Other Control Failure Data Issue	G-37701	Westbrook Law	$150,800	2026-10-07	Orphaned case · Case has no active attorney of record.	100% confidence	Not cash	Data Steward	Detected	Correct the record so recovery can proceed
Other Control Failure Data Issue	G-37588	Miller & Bennett	$138,200	2026-10-07	Orphaned case · Case has no active attorney of record.	100% confidence	Not cash	Data Steward	Detected	Correct the record so recovery can proceed
Other Control Failure Data Issue	G-37475	Carter & Morris	$87,600	2026-10-07	Orphaned case · Case has no active attorney of record.	100% confidence	Not cash	Data Steward	Detected	Correct the record so recovery can proceed
Settled Case + Open AR Recoverable Leakage · OPP-1001	G-28491	Smith & Cole LLP	$68,500	2026-09-16	Partial payment applied; residual never moved into recovery	94% confidence	High	Dana Whitfield	Validated	Voice follow-up
Settled Case + Open AR Recoverable Leakage · OPP-1006	G-30695	ABC Legal	$49,000	2026-09-11	Case settled without a balance check before closure	88% confidence	Low	Marcus Lee	Validated	Confirm disbursement status with firm accounting
Settled Case + Open AR Recoverable Leakage · OPP-1002	G-30017	Smith & Cole LLP	$48,000	2026-10-03	Case settled without a balance check before closure	88% confidence	High	Dana Whitfield	Validated	Confirm disbursement status with firm accounting
Settled Case + Open AR Recoverable Leakage · OPP-1003	G-30130	Smith & Cole LLP	$47,000	2026-09-18	Case settled without a balance check before closure	93% confidence	Medium	Marcus Lee	Validated	Confirm disbursement status with firm accounting
Settled Case + Open AR Recoverable Leakage · OPP-1005	G-30356	Smith & Cole LLP	$43,000	2026-10-05	Case settled without a balance check before closure	96% confidence	High	Dana Whitfield	Validated	Confirm disbursement status with firm accounting
Broken Promise Not Followed Recoverable Leakage · OPP-1021	G-30695	ABC Legal	$42,000	2026-10-07	Promise date passed without a scheduled follow-up	91% confidence	Low	Marcus Lee	Detected	SMS today, voice follow-up if unanswered
Partial Payment Not Followed Recoverable Leakage · OPP-1009	G-31034	ABC Legal	$38,700	2026-09-26	Residual left after partial payment with no follow-up task	63% confidence	High	Tom Becker	Detected	Request remaining balance with settlement statement
Partial Payment Not Followed Recoverable Leakage · OPP-1010	G-31147	ABC Legal	$38,100	2026-09-18	Residual left after partial payment with no follow-up task	77% confidence	High	Tom Becker	Under Investigation	Request remaining balance with settlement statement
Partial Payment Not Followed Recoverable Leakage · OPP-1011	G-31260	ABC Legal	$38,100	2026-09-30	Residual left after partial payment with no follow-up task	88% confidence	Medium	Dana Whitfield	Validated	Request remaining balance with settlement statement
Partial Payment Not Followed Recoverable Leakage · OPP-1008	G-30921	ABC Legal	$36,700	2026-09-11	Residual left after partial payment with no follow-up task	84% confidence	Medium	Jennifer / AR	Validated	Request remaining balance with settlement statement
Provider Paid / GAIN Unpaid Recoverable Leakage · OPP-1028	G-31712	Anderson Trial Partners	$32,800	2026-10-07	Firm remittance short of GAIN's lien after provider was paid	67% confidence	Medium	Tom Becker	Detected	Route to controls review
Broken Promise Not Followed Recoverable Leakage · OPP-1022	G-27310	Hartwell Injury Group	$30,000	2026-09-19	Promise date passed without a scheduled follow-up	73% confidence	Low	Marcus Lee	In Recovery	SMS today, voice follow-up if unanswered
Dormant AR Recoverable Leakage · OPP-1025	G-26118	Meridian Spine & Ortho	$28,500	2026-10-03	No recovery activity within the cadence window	76% confidence	Low	Priya Nair	Detected	Re-engage firm through preferred channel
Cash Received but Unapplied Process Issue · OPP-1017	—	Pemberton & Shaw	$27,700	2026-09-22	Remittance could not be matched automatically and sat in the queue	88% confidence	High	Jennifer / AR	Validated	Approve recommended match or request remittance
Settled Case + Open AR Recoverable Leakage · OPP-1004	G-30243	Smith & Cole LLP	$26,500	2026-09-09	Case settled without a balance check before closure	91% confidence	High	Priya Nair	Validated	Confirm disbursement status with firm accounting
Dormant AR Recoverable Leakage · OPP-1024	G-27310	Hartwell Injury Group	$26,000	2026-09-25	No recovery activity within the cadence window	82% confidence	Low	Marcus Lee	Validated	Re-engage firm through preferred channel
Cash Received but Unapplied Process Issue · OPP-1018	—	Northgate Legal	$25,250	2026-09-27	Remittance could not be matched automatically and sat in the queue	96% confidence	High	Jennifer / AR	Validated	Approve recommended match or request remittance
Payment Held Beyond SLA Process Issue	G-33294	Harrison Legal Group	$24,500	2026-10-03	Held 4 days · Incorrect firm	95% confidence	High	Aisha / AR	Under Investigation	Resolve hold reason and release to cash application
Broken Promise Not Followed Recoverable Leakage · OPP-1023	G-31486	Miller & Bennett	$24,000	2026-09-21	Promise date passed without a scheduled follow-up	76% confidence	Low	Priya Nair	In Recovery	SMS today, voice follow-up if unanswered
Unauthorized Write-Off Control Issue · OPP-1029	G-31825	Brighton Legal	$21,600	2026-10-07	Write-off posted without the required second approval	82% confidence	Not cash	Tom Becker	Detected	Route to controls review
Cash Received but Unapplied Process Issue · OPP-1019	—	Anderson Trial Partners	$21,500	2026-09-11	Remittance could not be matched automatically and sat in the queue	92% confidence	High	Jennifer / AR	Validated	Approve recommended match or request remittance
Payment Held Beyond SLA Process Issue	G-31599	Westbrook Law	$19,800	2026-10-02	Held 5 days · Duplicate case	96% confidence	High	Tom / Cash Ops	Under Investigation	Resolve hold reason and release to cash application
Cash Received but Unapplied Process Issue · OPP-1020	—	Hartwell Injury Group	$18,850	2026-09-16	Remittance could not be matched automatically and sat in the queue	90% confidence	High	Jennifer / AR	Validated	Approve recommended match or request remittance
Partial Payment Not Followed Recoverable Leakage · OPP-1012	G-31373	ABC Legal	$18,600	2026-09-12	Residual left after partial payment with no follow-up task	62% confidence	High	Marcus Lee	In Recovery	Request remaining balance with settlement statement
Dormant AR Recoverable Leakage · OPP-1026	G-31486	Miller & Bennett	$18,500	2026-09-07	No recovery activity within the cadence window	79% confidence	Low	Priya Nair	Validated	Re-engage firm through preferred channel
Cash Received but Unapplied Process Issue · OPP-1015	—	Miller & Bennett	$18,100	2026-09-20	Remittance could not be matched automatically and sat in the queue	90% confidence	High	Jennifer / AR	Validated	Approve recommended match or request remittance
Payment Held Beyond SLA Process Issue	G-31938	Stonebridge Attorneys	$17,250	2026-10-01	Held 6 days · Other	97% confidence	High	Aisha / AR	Under Investigation	Resolve hold reason and release to cash application
Premature Case Closure Recoverable Leakage · OPP-1030	G-31938	Stonebridge Attorneys	$16,900	2026-09-29	Case closed while a receivable balance remained	64% confidence	Medium	Dana Whitfield	Detected	Route to controls review
Cash Received but Unapplied Process Issue · OPP-1016	—	Redwood Law Group	$16,650	2026-09-30	Remittance could not be matched automatically and sat in the queue	93% confidence	High	Jennifer / AR	Validated	Approve recommended match or request remittance
Duplicate Payment Data Issue	G-31599	Westbrook Law	$16,200	2026-10-04	Payment references a possibly duplicated case	80% confidence	High	Jennifer / AR	Under Investigation	Confirm the surviving case and apply once
Other Control Failure Process Issue	—	Harrison Legal Group	$15,800	2026-10-05	Open exception · Incorrect firm	80% confidence	High	Aisha / AR	Under Investigation	Work the exception in Payment Exception Center
Payment Held Beyond SLA Process Issue	G-30695	ABC Legal	$15,600	2026-09-30	Held 7 days · Settlement mismatch	98% confidence	High	Tom / Cash Ops	Under Investigation	Resolve hold reason and release to cash application
Other Control Failure Process Issue	G-33068	Calloway Law Offices	$15,500	2026-10-06	Open exception · Missing reference	90% confidence	High	Aisha / AR	Under Investigation	Work the exception in Payment Exception Center
Other Control Failure Process Issue	G-27310	Hartwell Injury Group	$15,400	2026-10-06	Open exception · Incorrect firm	95% confidence	High	Tom / Cash Ops	Under Investigation	Work the exception in Payment Exception Center
Other Control Failure Process Issue	—	Lakeside Injury Law	$15,100	2026-10-04	Open exception · Missing reference	80% confidence	High	Aisha / AR	Under Investigation	Work the exception in Payment Exception Center
Other Control Failure Process Issue	G-31825	Brighton Legal	$15,050	2026-10-04	Open exception · Incorrect firm	95% confidence	High	Jennifer / AR	Under Investigation	Work the exception in Payment Exception Center
Other Control Failure Process Issue	G-31486	Miller & Bennett	$14,600	2026-10-05	Open exception · Missing reference	99% confidence	High	Aisha / AR	Under Investigation	Work the exception in Payment Exception Center
Duplicate Payment Data Issue	G-32616	Pemberton & Shaw	$14,000	2026-10-05	Payment references a possibly duplicated case	96% confidence	High	Tom / Cash Ops	Under Investigation	Confirm the surviving case and apply once
Payment Held Beyond SLA Process Issue	G-32503	Lakeside Injury Law	$13,900	2026-09-29	Held 8 days · Missing reference	99% confidence	High	Jennifer / AR	Under Investigation	Resolve hold reason and release to cash application
Settlement / Payment Mismatch Process Issue	G-32729	Granite Trial Group	$13,700	2026-10-04	Check amount differs from settlement terms	87% confidence	High	Tom / Cash Ops	Under Investigation	Confirm settlement terms and apply or route residual
Duplicate Payment Data Issue	G-32164	Marshall & Pierce	$13,200	2026-10-06	Payment references a possibly duplicated case	81% confidence	High	Aisha / AR	Under Investigation	Confirm the surviving case and apply once
Payment Held Beyond SLA Process Issue	G-32842	Bayview Legal Partners	$12,100	2026-09-28	Held 9 days · Incorrect firm	95% confidence	High	Aisha / AR	Under Investigation	Resolve hold reason and release to cash application
Other Control Failure Process Issue	G-32390	Okafor & Reyes PC	$11,750	2026-10-05	Open exception · Other	84% confidence	High	Tom / Cash Ops	Under Investigation	Work the exception in Payment Exception Center
Other Control Failure Process Issue	—	Stonebridge Attorneys	$11,000	2026-10-06	Open exception · Other	80% confidence	High	Aisha / AR	Under Investigation	Work the exception in Payment Exception Center
Settlement / Payment Mismatch Process Issue	G-30695	ABC Legal	$10,850	2026-10-05	Check amount differs from settlement terms	80% confidence	High	Aisha / AR	Under Investigation	Confirm settlement terms and apply or route residual
Other Control Failure Process Issue	G-32955	Thornton & Vale	$10,450	2026-10-04	Open exception · Other	97% confidence	High	Aisha / AR	Under Investigation	Work the exception in Payment Exception Center
Payment Held Beyond SLA Process Issue	G-33181	Northgate Legal	$10,400	2026-09-27	Held 10 days · Duplicate case	96% confidence	High	Aisha / AR	Under Investigation	Resolve hold reason and release to cash application
Dormant AR Recoverable Leakage · OPP-1027	G-31599	Westbrook Law	$10,000	2026-09-10	No recovery activity within the cadence window	80% confidence	Medium	Jennifer / AR	Under Investigation	Re-engage firm through preferred channel
Payment Held Beyond SLA Process Issue	G-33407	Carter & Morris	$8,700	2026-09-26	Held 11 days · Other	97% confidence	High	Jennifer / AR	Under Investigation	Resolve hold reason and release to cash application
Settlement / Payment Mismatch Process Issue	G-30017	Smith & Cole LLP	$8,150	2026-10-04	Check amount differs from settlement terms	98% confidence	High	Aisha / AR	Under Investigation	Confirm settlement terms and apply or route residual
Cash Received but Unapplied Process Issue · OPP-1013	G-44921	Smith & Cole LLP	$7,750	2026-09-30	Remittance could not be matched automatically and sat in the queue	97% confidence	High	Jennifer / AR	Validated	Approve recommended match or request remittance
Incorrect Adjustment Control Issue	G-33859	Brighton Legal	$7,500	2026-07-14	Adjustment approved by AR Manager only · "Settlement reduction agreed with firm"	88% confidence	Not cash	Finance Controls	Detected	Obtain second approval or reverse the entry
Payment Held Beyond SLA Process Issue	G-31712	Anderson Trial Partners	$7,350	2026-09-25	Held 12 days · Settlement mismatch	98% confidence	High	Tom / Cash Ops	Under Investigation	Resolve hold reason and release to cash application
Payment Held Beyond SLA Process Issue	G-32051	Redwood Law Group	$5,400	2026-10-03	Held 4 days · Missing reference	99% confidence	High	Jennifer / AR	Under Investigation	Resolve hold reason and release to cash application
Cash Received but Unapplied Process Issue · OPP-1014	—	Westbrook Law	$5,200	2026-09-25	Remittance could not be matched automatically and sat in the queue	91% confidence	High	Jennifer / AR	Validated	Approve recommended match or request remittance
Other Control Failure Process Issue	G-32051	Redwood Law Group	$4,250	2026-10-07	Open exception · Partial payment	88% confidence	High	Tom / Cash Ops	Under Investigation	Work the exception in Payment Exception Center
Partial Payment Not Followed Recoverable Leakage · OPP-1007	G-30808	ABC Legal	$3,800	2026-09-29	Residual left after partial payment with no follow-up task	90% confidence	Low	Priya Nair	Validated	Request remaining balance with settlement statement
Unauthorized Write-Off Control Issue	G-40978	Bayview Legal Partners	$3,500	2026-07-10	Write-off approved by AR Manager only · "Uncollectible balance after final settlement"	88% confidence	Not cash	Finance Controls	Detected	Obtain second approval or reverse the entry
Other Control Failure Process Issue	—	Brighton Legal	$2,000	2026-10-07	Open exception · Posting failure	80% confidence	High	Tom / Cash Ops	Under Investigation	Work the exception in Payment Exception Center

Leakage trend

-4w

-3w

-2w

-1w

This wk

New leakage detected $1.57MLeakage resolved $425KLeakage prevented $207K

Detected values come from record dates; resolved and prevented weekly values are illustrative.

Repeat leakage

Patterns are shown by root cause, firm and process step — this is about fixing processes, not assigning blame to people.

Repeated root causes

Other Control Failure ×14$507.5K

Settled Case + Open AR ×6$282K

Partial Payment Not Followed ×6$174K

Cash Received but Unapplied ×8$141K

Repeated firms

ABC Legal ×10$291.5K

Smith & Cole LLP ×7$248.9K

Miller & Bennett ×5$213.4K

Westbrook Law ×5$202K

Process steps

Case intake ×3$376.6K

Cash application ×25$348K

Settlement close ×7$298.9K

Residual recovery ×6$174K

Prevention recommendations

Validate firm, attorney and address on intake

Process rule: Cases cannot enter recovery without a linked firm and a verified address.

Linked to 6 items · $420K. Would stop ~$315K next quarter (75% illustrative effectiveness).

Data Health

Escalate unapplied cash beyond SLA

Process rule: Unapplied cash older than 24 hours escalates to the cash application lead.

Linked to 22 items · $304.6K. Would stop ~$182.8K next quarter (60% illustrative effectiveness).

Automation

Prevent settlement closure with open balance

Process rule: Block case status 'Settled/Closed' while receivable balance > $0 unless a write-off approval exists.

Linked to 7 items · $263.2K. Would stop ~$236.9K next quarter (90% illustrative effectiveness).

Audit & Controls Automation

Automatically create residual AR recovery after partial payment

Process rule: When applied cash < settlement, open a recovery task for the residual within 24 hours.

Linked to 7 items · $242.5K. Would stop ~$194K next quarter (80% illustrative effectiveness).

Automation

Prevent checks remaining held without owner/reason

Process rule: Every held check needs a named owner and reason; holds beyond 3 days escalate.

Linked to 10 items · $135K. Would stop ~$94.5K next quarter (70% illustrative effectiveness).

Audit & Controls Automation

Follow up broken promises within 1 business day

Process rule: A missed promise date creates a follow-up task and pauses promise-based suppression.

Linked to 3 items · $96K. Would stop ~$48K next quarter (50% illustrative effectiveness).

Automation

Enforce minimum recovery cadence

Process rule: AR older than 30 days with no activity for 15 days moves to an active queue.

Linked to 4 items · $83K. Would stop ~$49.8K next quarter (60% illustrative effectiveness).

Automation

Require write-off approval

Process rule: Write-offs and adjustments ≥ $5,000 need a second approver (CFO Office) before posting.

Linked to 3 items · $32.6K. Would stop ~$31K next quarter (95% illustrative effectiveness).

Audit & Controls

Leakage categories detected

Ask GAIN · Revenue leakage

RevenueOS recommends starting with Control Failures: $800,900 across 35 items, the largest leakage group.

Control Failures: $800,900 (35 items)
Settled + Open AR: $282,000 (6 items)
Partial Payments: $174,000 (6 items)

Answers are computed from live leakage records.