Get the money

Communication Command Center

Orchestrate recovery outreach across voice, SMS, email and human interaction.

Last synchronized 2026-10-07 · 7:42 AM ET

Today · 2026-10-07

Illustrative

182

communications today

SMS94Email42AI Call31Human Call15

Contact rate

72%

Promised

$284K

Paid

$91K

Disputes identified

Callbacks

Communication funnel · today

1. Planned Outreach

184

$18.40M

2 still queued

2. Attempted

182

$18.25M

All channels today

3. Contacted

131

$15.69M

Reached a person or reply

4. Commitment / Outcome

$375K

Promises, payments, disputes, callbacks · $ promised + paid

5. Payment / Follow-Up

$91K

$ = payments confirmed today

Priority contact · RevenueOS recommends

G-28491 · Smith & Cole LLP

Contact Susan Miller · Outstanding $68,500 · Reason Broken Promise · Relationship Strong · Preferred SMS

What we found

Promise missed and written follow-ups unanswered since Sep 21.

Why · rationale

Promise missed · no response since prior outreach
Prior documentation issue needs a live conversation
Preferred channel SMS, but written follow-ups went unanswered
Relationship strong (86) · low dispute sensitivity

Action · confidence

Voice follow-up (AI Call) today · 78% confidence

Alternative: Human call by owner if voice is not answered within 24 hours

Impact · evidence

$68,500 recoverable

3 logged interactions · last Email 2026-09-21

Today's outreach

40 prioritized accounts · click a row for detail

Priority	Firm	Case	Amount	Reason	Contact	Status	Outcome	Next action	Owner
P1	Smith & Cole LLP	G-28491	$68,500	Broken Promise	Susan Miller	Planned	—	AI Call outreach · scheduled Today 8:00 AM ET	Dana Whitfield
P1	Anderson Trial Partners	G-41882	$251,000	Broken Promise	Sarah Foster	Contacted	Reached Contact	Confirm next step in writing	Tom Becker
P1	Bayview Legal Partners	G-36910	$233,600	Broken Promise	Daniel Wallace	Contacted	Reached Contact	Confirm next step in writing	Priya Nair
P1	Carter & Morris	G-41543	$225,600	Broken Promise	Karen Delgado	Attempted	No Answer	Retry according to cadence	Marcus Lee
P1	Thornton & Vale	G-37023	$183,700	Broken Promise	Robert Moreno	Contacted	Reached Contact	Confirm next step in writing	Jennifer Alvarez
P1	Miller & Bennett	G-31486	$176,400	Broken Promise	Jennifer Vasquez	Contacted	Reached Contact	Confirm next step in writing	Priya Nair
P1	Miller & Bennett	G-41656	$152,600	Broken Promise	Matthew Ellison	Attempted	No Answer	Retry according to cadence	Priya Nair
P1	Anderson Trial Partners	G-37814	$152,500	Broken Promise	Steven Sutton	Contacted	Callback Requested	Schedule task	Tom Becker
P1	Westbrook Law	G-37701	$150,800	Broken Promise	Joseph Fleming	Contacted	Reached Contact	Confirm next step in writing	Jennifer Alvarez
P1	Hartwell Injury Group	G-27310	$110,600	Broken Promise	Thomas Alvarez	Attempted	No Answer	Retry according to cadence	Marcus Lee
P2	Thornton & Vale	G-32955	$103,000	Broken Promise	Robert Moreno	Attempted	No Answer	Retry according to cadence	Jennifer Alvarez
P2	Redwood Law Group	G-36119	$91,700	Broken Promise	Mark Carver	Attempted	No Answer	Retry according to cadence	Marcus Lee
P2	ABC Legal	G-30921	$85,600	Broken Promise	James Kaplan	Contacted	Promise-to-Pay	Create Promise-to-Pay	Jennifer Alvarez
P2	ABC Legal	G-30695	$76,850	Broken Promise	Susan Young	Planned	—	SMS outreach · scheduled Today 8:00 AM ET	Marcus Lee
P2	ABC Legal	G-30808	$51,200	Broken Promise	Susan Young	Attempted	No Answer	Retry according to cadence	Priya Nair
P2	Bayview Legal Partners	G-34876	$251,100	Critical Balance	Kimberly Foster	Contacted	Reached Contact	Confirm next step in writing	Priya Nair
P2	Thornton & Vale	G-34989	$250,900	Critical Balance	Lisa Gibson	Paused	Dispute Raised	Automated recovery paused · human review	Jennifer Alvarez
P2	Marshall & Pierce	G-32164	$247,600	Critical Balance	Ashley Dawson	Attempted	No Answer	Retry according to cadence	Priya Nair
P2	Northgate Legal	G-41317	$241,400	Critical Balance	Ashley Nguyen	Attempted	No Answer	Retry according to cadence	Aisha Grant
P2	Redwood Law Group	G-42221	$234,900	Critical Balance	Mark Carver	Contacted	Reached Contact	Confirm next step in writing	Marcus Lee
P2	Miller & Bennett	G-35554	$226,300	Critical Balance	Matthew Ellison	Contacted	Reached Contact	Confirm next step in writing	Priya Nair
P2	Meridian Spine & Ortho	G-26118	$216,300	Critical Balance	Susan Miller	Contacted	Reached Contact	Confirm next step in writing	Priya Nair
P2	Stonebridge Attorneys	G-36006	$196,500	Critical Balance	Lisa Turner	Paused	Dispute Raised	Automated recovery paused · human review	Dana Whitfield
P2	Harrison Legal Group	G-37362	$153,200	Critical Balance	Robert J. Hayes	Attempted	No Answer	Retry according to cadence	Dana Whitfield
P3	Brighton Legal	G-31825	$100,600	Critical Balance	Kimberly Bishop	Attempted	No Answer	Retry according to cadence	Aisha Grant
P3	Hartwell Injury Group	G-42447	$86,600	Critical Balance	Thomas Alvarez	Attempted	No Answer	Retry according to cadence	Jennifer Alvarez
P3	Brighton Legal	G-41995	$253,500	Dispute Follow-Up	Kimberly Bishop	Contacted	Reached Contact	Confirm next step in writing	Aisha Grant
P3	Stonebridge Attorneys	G-33972	$182,900	Dispute Follow-Up	Lisa Turner	Paused	Dispute Raised	Automated recovery paused · human review	Dana Whitfield
P3	Bayview Legal Partners	G-38944	$171,100	Dispute Follow-Up	Daniel Wallace	Contacted	Promise-to-Pay	Create Promise-to-Pay	Priya Nair
P3	Hartwell Injury Group	G-40413	$114,400	Dispute Follow-Up	Thomas Alvarez	Contacted	Reached Contact	Confirm next step in writing	Jennifer Alvarez
P3	Anderson Trial Partners	G-39848	$95,600	Dispute Follow-Up	Steven Sutton	Attempted	No Answer	Retry according to cadence	Tom Becker
P3	Miller & Bennett	G-39622	$251,700	At-Risk Receivable	Matthew Ellison	Contacted	Promise-to-Pay	Create Promise-to-Pay	Priya Nair
P3	Bayview Legal Partners	G-40978	$250,700	At-Risk Receivable	Daniel Wallace	Contacted	Promise-to-Pay	Create Promise-to-Pay	Priya Nair
P3	Pemberton & Shaw	G-36684	$221,200	At-Risk Receivable	Joseph Ingram	Contacted	Payment Sent	Monitor Cash	Dana Whitfield
P3	Stonebridge Attorneys	G-31938	$216,200	At-Risk Receivable	Lisa Turner	Contacted	Callback Requested	Schedule task	Dana Whitfield
P3	Granite Trial Group	G-34763	$208,000	At-Risk Receivable	Steven Fleming	Attempted	No Answer	Retry according to cadence	Marcus Lee
P3	Marshall & Pierce	G-42334	$191,300	At-Risk Receivable	Ashley Dawson	Contacted	Promise-to-Pay	Create Promise-to-Pay	Priya Nair
P3	Westbrook Law	G-39735	$180,600	At-Risk Receivable	Joseph Fleming	Contacted	Promise-to-Pay	Create Promise-to-Pay	Jennifer Alvarez
P3	Okafor & Reyes PC	G-36458	$164,100	At-Risk Receivable	William Zimmerman	Contacted	Reached Contact	Confirm next step in writing	Tom Becker
P3	Lakeside Injury Law	G-40639	$149,100	At-Risk Receivable	Jennifer Brooks	Contacted	Reached Contact	Confirm next step in writing	Aisha Grant

Communication intelligence

Smith & Cole responds roughly 2.3× faster to SMS than email.
Why: Based on 17 logged Smith & Cole interactions plus illustrative firm history. · Confidence 74% · directional, not precise
ABC Legal's voice response has declined over the past 60 days.
Why: Fewer connected AI and human calls versus the prior 60-day window (illustrative trend). · Confidence 68% · directional, not precise
Email is underperforming for broken-promise recovery.
Why: Broken-promise accounts show lower reply rates on email than SMS or voice in the demo window. · Confidence 71% · directional, not precise

Channel performance

Illustrative

Channel	Today	Response rate	Promise rate	Payment rate	Avg. time to response
AI Call	31	72%	24%	11%	Live
Human Call	15	81%	31%	14%	Live
SMS	94	61%	18%	9%	2.1 h
Email	42	34%	9%	5%	19 h

Rates are illustrative demo data; “Today” counts come from the shared communication log.

Ask GAIN · communications

Answers are computed from the live shared communication records.