Recovery War Room
AR Case Story
Case G-30243
·Promise Pending·Owner Priya Nair·Susan Miller
Outstanding
$84,950
Paid to Date
$468,400
Original / Expected
$553,350
Days Outstanding
67
Recovery Score
75
Relationship Health
86
Firm level · case context 86
Financial journey · select a stage
RevenueOS case assessment
91% confidenceRecovery score 75
What we found
$84,950 remains outstanding after partial payment.
Why
- •Settlement $553,350
- •Paid $468,400
- •Residual $84,950
- •No active dispute
- •No response for 0 days
Recommended action
RevenueOS recommends wait for promise due 10/08 · confirm receipt.
Expected impact
Up to $84,950 recovery.
Relationship guidance
- Maintain collaborative tone.
- Smith & Cole LLP remains a strong strategic relationship.
- Formal escalation is not recommended yet.
Case story
4 events · ET- Aug 31, 8:00 AM ETCase settled
- Sep 17, 9:00 AM ETEmail · Callback requested by firmOutbound · Priya Nair · Callback
- Oct 7, 6:35 AM ETSMS · Firm disputed balance or settlement termsOutbound · RevenueOS Outreach · Dispute
- Oct 7, 11:46 AM ETHuman Call · No answer · message leftOutbound · Priya Nair · No answer
| Date | Payment | Reference | Amount | Applied | Unapplied | Status |
|---|---|---|---|---|---|---|
| Oct 7 | pay-85033 | Check #85033 | $39,550 | $39,550 | $0 | Fully applied |
| Promise Date | Amount | Made By | Channel | Due Date | Status | Outcome |
|---|---|---|---|---|---|---|
| Sep 30 | $42,000 | Susan Miller | Oct 8 | Scheduled | Pending |
| Owner | Task | Due | SLA | Status | Priority | |
|---|---|---|---|---|---|---|
| Priya Nair | Follow up on settlement disbursement | Oct 12 | Within SLA | Open | Normal |