Recovery War Room
AR Case Story
Case G-30921
·Open·Owner Jennifer Alvarez·James Kaplan
Outstanding
$85,600
Paid to Date
$163,000
Original / Expected
$248,600
Days Outstanding
87
Recovery Score
68
Relationship Health
41
Firm level · case context 41
Financial journey · select a stage
RevenueOS case assessment
84% confidenceRecovery score 68
What we found
$85,600 remains outstanding after partial payment.
Why
- •Settlement $248,600
- •Paid $163,000
- •Residual $85,600
- •Promise missed
- •No active dispute
- •No response for 0 days
Recommended action
RevenueOS recommends relationship-manager call to reset commitment.
Expected impact
Up to $85,600 recovery.
Relationship guidance
- Use a firm, documented tone.
- Relationship context is weaker — involve the relationship manager.
- Escalation may be appropriate if the next contact fails.
Case story
2 events · ET- Aug 7, 8:00 AM ETCase settled
- Oct 7, 12:26 PM ETEmail · Firm committed to a payment dateOutbound · RevenueOS Outreach · Promise
| Date | Payment | Reference | Amount | Applied | Unapplied | Status |
|---|---|---|---|---|---|---|
| Oct 7 | pay-85043 | Check #85043 | $26,550 | $26,550 | $0 | Fully applied |
| Promise Date | Amount | Made By | Channel | Due Date | Status | Outcome |
|---|---|---|---|---|---|---|
| Sep 1 | $25,000 | James Kaplan | Sep 9 | Missed | No payment by due date |
| Owner | Task | Due | SLA | Status | Priority | |
|---|---|---|---|---|---|---|
| Jennifer Alvarez | Follow up on settlement disbursement | Oct 10 | Within SLA | Open | Normal |