Recovery War Room
AR Case Story
Case G-31034
·Open·Owner Tom Becker·James Kaplan
Outstanding
$118,150
Paid to Date
$160,300
Original / Expected
$278,450
Days Outstanding
122
Recovery Score
87
Relationship Health
41
Firm level · case context 41
Financial journey · select a stage
RevenueOS case assessment
63% confidenceRecovery score 87
What we found
$118,150 remains outstanding after partial payment.
Why
- •Settlement $278,450
- •Paid $160,300
- •Residual $118,150
- •No active dispute
- •No response for 0 days
Recommended action
RevenueOS recommends collector call to confirm payment date.
Expected impact
Up to $118,150 recovery.
Relationship guidance
- Use a firm, documented tone.
- Relationship context is weaker — involve the relationship manager.
- Escalation may be appropriate if the next contact fails.
Case story
2 events · ET- Aug 15, 8:00 AM ETCase settled
- Oct 7, 5:34 AM ETSMS · Reached firm contact; follow-up notedOutbound · RevenueOS Outreach · Contacted
| Date | Payment | Reference | Amount | Applied | Unapplied | Status |
|---|---|---|---|---|---|---|
| Oct 7 | pay-85023 | Check #85023 | $21,500 | $21,500 | $0 | Fully applied |
No promises recorded.
| Owner | Task | Due | SLA | Status | Priority | |
|---|---|---|---|---|---|---|
| Tom Becker | Follow up on settlement disbursement | Oct 5 | Overdue | Open | High |