Recovery War Room
AR Case Story
Case G-31147
·In Recovery·Owner Aisha Grant·Susan Young
Outstanding
$100,650
Paid to Date
$198,600
Original / Expected
$299,250
Days Outstanding
90
Recovery Score
77
Relationship Health
41
Firm level · case context 41
Financial journey · select a stage
RevenueOS case assessment
77% confidenceRecovery score 77
What we found
$100,650 remains outstanding after partial payment.
Why
- •Settlement $299,250
- •Paid $198,600
- •Residual $100,650
- •No active dispute
- •No response for 0 days
Recommended action
RevenueOS recommends collector call to confirm payment date.
Expected impact
Up to $100,650 recovery.
Relationship guidance
- Use a firm, documented tone.
- Relationship context is weaker — involve the relationship manager.
- Escalation may be appropriate if the next contact fails.
Case story
3 events · ET- Aug 13, 8:00 AM ETCase settled
- Oct 7, 7:42 AM ETSMS · Reached firm contact; follow-up notedOutbound · RevenueOS Outreach · Contacted
- Oct 7, 12:53 PM ETHuman Call · Reached firm contact; follow-up notedOutbound · Aisha Grant · Contacted
No payments received on this case.
| Promise Date | Amount | Made By | Channel | Due Date | Status | Outcome |
|---|---|---|---|---|---|---|
| Aug 26 | $13,000 | Susan Young | AI Call | Sep 22 | Kept | Paid |
| Owner | Task | Due | SLA | Status | Priority | |
|---|---|---|---|---|---|---|
| Aisha Grant | Follow up on settlement disbursement | Oct 14 | Within SLA | Open | Normal |