Recovery War Room
AR Case Story
Case G-31260
·Disputed·Owner Dana Whitfield·Susan Young
Outstanding
$112,450
Paid to Date
$152,600
Original / Expected
$265,050
Days Outstanding
80
Recovery Score
61
Relationship Health
41
Firm level · case context 41
Financial journey · select a stage
RevenueOS case assessment
88% confidenceRecovery score 61
What we found
$112,450 remains outstanding after partial payment.
Why
- •Settlement $265,050
- •Paid $152,600
- •Residual $112,450
- •Active dispute recorded
- •No response for 0 days
Recommended action
RevenueOS recommends route to dispute review with settlement documents.
Expected impact
Up to $112,450 recovery.
Relationship guidance
- Use a firm, documented tone.
- Relationship context is weaker — involve the relationship manager.
- Escalation may be appropriate if the next contact fails.
Case story
3 events · ET- Jun 12, 8:00 AM ETCase settled
- Oct 7, 5:01 AM ETAI Call · No answer · message leftOutbound · RevenueOS Voice Agent · No answer
- Oct 7, 9:50 AM ETSMS · Firm disputed balance or settlement termsOutbound · RevenueOS Outreach · Dispute
No payments received on this case.
No promises recorded.
| Owner | Task | Due | SLA | Status | Priority | |
|---|---|---|---|---|---|---|
| Dana Whitfield | Follow up on settlement disbursement | Oct 9 | Within SLA | Open | Normal |