Counterparty 360
Carter & Morris
How the whole relationship behaves financially and operationally.
Law Firm · Midwest
Carter & Morris
StrongStrongTrend: Stable · Primary contact: William Ortiz · Preferred: AI Call
Relationship health
89
Exposure
$1.2M
Open AR
$884K
Avg days to pay
54
Promise reliability
84%
Response rate
81%
Preferred channel
AI Call
Dispute rate
Low
Broken promises 90d
0
RevenueOS counterparty assessment
88% confidence“Strong relationship with dependable payment behavior.”
- Why
- Days to pay 54 vs portfolio 52; reliability 84% vs 80%; response 81% vs 71%.
- Evidence
- 5 open cases · 0 kept / 0 broken promises · 1 payment exceptions · trend stable
- Recommended handling
- Maintain collaborative tone. Use direct SMS/voice before formal escalation.
Financial intelligence
- Total exposure
- $1,162,400
- Open AR
- $883,600
- Recovered YTD
- $232,850
- Payments YTD
- 8
- Average payment
- $30,194
- Average days to pay
- 54
- Largest open balance
- $225,600
$180K
Current
$391K
30–60
$88K
61–90
$0
91–120
$226K
120+
Payment behavior
- Days to pay 12M → 90D → 30D
- 54 → 54 → 54
- Payment timeliness
- Sometimes
- Partial payment frequency
- 13%
- Short-payment events
- 1
- Unapplied cash events
- 1
- Payment exceptions
- 1
- Payment trend
- Stable
Promise behavior
- Promises due in window
- 1
- Kept
- 0
- Broken
- 0
- Window reliability
- —
- All-time made
- 1
- Partial fulfillment
- 0
- Profile reliability
- 84%
- Trend
- Stable
Communication behavior
- SMS response rate
- 50%
- Voice contact rate
- 100%
- Email response rate
- 0%
- Human contact success
- 70%
- Average response time
- 5.7 hours (illustrative)
- Preferred channel
- AI Call
- Last meaningful contact
- 2026-10-07 · SMS · Contacted
Relationship intelligence
Relationship memory89 · Strong
Maintain collaborative tone. Use direct SMS/voice before formal escalation.
Preferred AI Call · reliability 84% · Stable
- Strategic status
- Not designated
- Sensitivity
- Standard
- Escalation guidance
- Only after 2 missed commitments and manager sign-off
- Relationship manager
- Marcus Lee
Portfolio benchmark
| Measure | Firm | Portfolio |
|---|---|---|
| Days to pay | 54 | 52 |
| Promise reliability | 84% | 80% |
| Response rate | 81% | 71% |
| Dispute rate | Low | Moderate |
| Recovery rate | 24% | 36% |
| Exposure | $1.2M | $1.4M avg |
Portfolio = mean across all counterparties; dispute benchmark illustrative.
Active cases · 5
$883,600 open AR
Current opportunities
Money Finder opportunities linked to this counterparty.
- No open opportunities.
Exceptions & disputes
Payment exceptions, held checks, missing remittance, settlement mismatches and disputes.
- $8,700 · TraceHeld checkCheck #85063Other
- DisputeG-41543Firm disputed balance or settlement terms
12-month behavior trend
Nov → Oct. Current values are live; earlier months are interpolated from profile history (illustrative).
Exposure
$1.2M12M ago $1.1M
Days to pay
5412M ago 54
Promise reliability
84%12M ago 82%
Response rate
81%12M ago 79%
Relationship health
8912M ago 90
Contacts
| Name | Role | Phone | Preferred | Permission | Last contact | Response | |
|---|---|---|---|---|---|---|---|
| William Ortiz | Lead attorney | (555) 0102-0169 | william.ortiz@carter-morris.example | AI Call | All channels permitted | 2026-10-07 · SMS | Typical for firm |
| Karen Delgado | Attorney | (555) 0102-1881 | karen.delgado@carter-morris.example | AI Call | All channels permitted | — | Typical for firm |
| Carter Accounting | Accounts payable | (555) 0190-0000 | ap@carter.example | AI Call | All channels permitted | — | Responds to SMS status checks |
Fictional demo contacts.
Entity quality
- Golden record confidence
- 95%
- Duplicate risk
- Low
- Address verified
- Yes
- Contact verified
- 1/2 verified
- Relationship links
- 5 cases · 8 payments · 2 attorneys
Unified timeline
Cases, payments, promises, communications, exceptions, disputes, escalations and relationship events.
- 2026-10-07SMSSMS · No answer
- 2026-10-07SMSSMS · Contacted
- 2026-10-07EmailEmail · No answer
- 2026-10-07SMSSMS · No answer
- 2026-10-07CallAI Call · Contacted
- 2026-10-07SMSSMS · Contacted
- 2026-10-07CallAI Call · Promise
- 2026-10-07CallAI Call · Dispute
- 2026-10-07PaymentPayment $30,150 received
- 2026-10-07PaymentPayment $21,200 received
Ask GAIN · counterparty
- What RevenueOS found
- Total exposure to Carter & Morris is $1,162K with $884K open AR.
- Why
- Sum of all case amounts and outstanding balances for this counterparty.
- Evidence
- 5 open cases
- Largest open balance $226K
- 120+ days: $226K
- Impact
- Exposure visible in one place.
97% confidenceAction: Review the largest balances first.
Built from live shared records on this page.